Industry 4.0 Maturity Assessment in a Medical Devices Manufacturing Industry

Abstract

Industry 4.0 is a unique concept merging information technology and processes to change industrial infrastructure-people-systems and obtain a competitive advantage. The research builds an Industry 4.0 maturity questionnaire and applies it to Malaysia's medical device manufacturing industry. The questionnaire design and deployment were substantial to suit the acatech Industrie 4.0 maturity index model's multifaceted requirements. The study contains 54 employees and a 32-question questionnaire. The industry has a maturity of 2.91 and is set to enter the visibility stage. Higher scores in organizational structures and business culture also indicate human readiness. The outcomes impact organizational policies and strategy development, specifically those associated with data management, digitization, and task orientation in the implementation of Industry 4.0. The research increases the quantitative evaluation methodological and applied to understand Industry 4.0.