Green HRM Practices and Employee Satisfaction in the Hotel Industry of Saudi Arabia

Abstract

Employee satisfaction is a significant issue for firms. As with other businesses, hotel management faces a critical issue with employee happiness. The study studied the influence of green human resource management (HRM) practices in enhancing employee satisfaction to address the issue. The relationship between green empowerment, green recruiting, green training, engagement in the creative process, green innovation, green value, and employee satisfaction is investigated for this aim. The data was gathered from Saudi Arabian hotel staff. The data gathering instrument was a questionnaire survey. 400 questionnaires were delivered to hotel staff in Saudi Arabia, and the data analysis included 210 legitimate responses. Partial Least Squares (PLS) analysis revealed the critical role of green human resource management in employee satisfaction. Green human resource management has been identified as a critical hotel strategy for increasing employee happiness. Through green creative process involvement and innovation, green human resource management techniques such as green empowerment, green recruitment, and green training can increase employee happiness. Green creative processes and staff creativity convey the positive effect of green human resource management on employee happiness. Additionally, green value strengthens the connection between green innovation and employee satisfaction. Finally, this study provides significant insights into how to increase employee satisfaction in hotels, which benefits practitioners